Privacy Policy

Effective Date: October 1, 2026

Athens Home Care Solutions, LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information related to our services, including Athens Daily Connect.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, telephone number, email address, contact information, service preferences, emergency or designated contact information, and other information necessary to provide requested services.

For Athens Daily Connect, we may also collect information necessary to conduct wellness check-in calls, document the outcome of a check-in, respond to client requests, and notify authorized staff or designated contacts when follow-up is needed.

How We Use Information

We use information to provide and coordinate services, communicate with clients and authorized contacts, conduct Athens Daily Connect wellness check-ins, respond to requests or concerns, provide service-related notifications, and maintain appropriate business records.

We do not sell or rent personal information to third parties.

Athens Daily Connect

Athens Daily Connect is a wellness check-in service offered by Athens Home Care Solutions, LLC. The service may use automated or artificial intelligence-assisted telephone calls to conduct scheduled check-ins.

Athens Daily Connect is not an emergency response or medical monitoring service and is not a substitute for 911, medical care, or a personal emergency response system. In an emergency, individuals should call 911 or their appropriate emergency service.

SMS/Text Messaging Privacy

Individuals may choose to receive SMS/text notifications related to Athens Daily Connect or other requested Athens Home Care Solutions services. Text messages may include service notifications, wellness check-in status notifications, requests for follow-up, or alerts that additional attention may be needed.

Consent to receive text messages is voluntary and is not a condition of purchasing or receiving services. Message frequency may vary. Message and data rates may apply.

Recipients may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact Athens Home Care Solutions.

Mobile phone numbers and SMS consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Information Sharing

We may share information with service providers when reasonably necessary to operate our services or as required by law. We may also communicate relevant information to individuals whom a client has authorized to receive notifications or participate in their care or service plan.

We do not share SMS opt-in information or consent with third parties for their own marketing purposes.

Data Security

Athens Home Care Solutions takes reasonable administrative, technical, and organizational measures to protect personal information. However, no method of electronic communication or storage can be guaranteed to be completely secure.

Your Choices

You may contact Athens Home Care Solutions to request changes to your contact preferences or to discontinue optional communications. SMS recipients may also opt out by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or Athens Daily Connect, please contact:

Athens Home Care Solutions, LLC
Athens, Michigan
Email: pennie@athenshomecaresolutions.com
Website: athenshomecaresolutions.com